Buying · Guarantee
Slim Metrix 60-Day Money-Back Guarantee
Slim Metrix comes with a 60-day money-back guarantee, according to the sales page. To be eligible, you mail back the product containers, even if they are empty, and you pay the return postage. Call +1 (855) 482-1597 with your order ID first, and use the return address the desk confirms (the sales page lists Aurora, CO). Refunds usually post in 3 to 5 business days.
Written by the Slim Metrix editorial teamUpdated
The terms
What does the Slim Metrix money-back guarantee cover?
It covers your purchase for 60 days. If Slim Metrix is not for you, you can ask for your money back inside that window, as long as you follow the return steps the sales page sets out.
The sales page calls it a 60-day money-back guarantee and describes it as "no questions asked" (Sales page, quickslimstep.com/frt). Still, there are conditions: the containers go back, even empty, you pay the postage, and the claim starts with the order desk, not this website.
| Length of the window | 60 days |
|---|---|
| What to send back | The product containers, even if empty |
| Who pays return postage | You do; use a tracked service |
| Where to send it | The address the order desk confirms by phone (the sales page lists 19655 E 35th Dr #100, Aurora, CO 80011, USA) |
| What to put inside | Your full name, email and order ID |
| Who to call first | +1 (855) 482-1597 (no hours are listed) |
| When the money comes back | usually 3 to 5 business days once the refund is issued, depending on your bank (sales page); some card issuers take longer |
| Restocking fee | None mentioned on the sales page |
The full step-by-step rules sit on the refund policy page.
Your 60 days
When should I decide whether to keep Slim Metrix?
Decide by about day 45. That leaves two weeks to call, pack and mail.
- Day 1
Order and keep the email
Your order ID is the key to every refund call. Save the confirmation email and the tracking number.
- Day 30
Check in honestly
Weigh in, measure your waist and compare with day 1. The first bottle runs out about now.
- Day 45
Decide
Not for you? Call the order desk now, while there is time to mail the containers back.
- Day 60
Window closes
Call +1 (855) 482-1597 before day 60. Return the containers, even empty, to the address the desk confirms.
The sales page shows a 60-day money-back guarantee, “no questions asked”, and asks for the product containers back, even if empty; the buyer pays return shipping (Sales page, quickslimstep.com/frt). It lists the return address as Aurora, CO; confirm it by phone before you mail anything.
Step by step
How do I claim the Slim Metrix refund?
Call first, then mail. Five steps, in this order, keep a refund claim simple.
Find your order ID
It is in the confirmation email from the BuyGoods checkout. Write it down with the date you ordered.
Call the order desk
Call +1 (855) 482-1597 and say you want a refund under the 60-day guarantee. Ask the desk to confirm the return address.
Pack every container
Put in all the product containers, even empty ones, plus a note with your full name, email and order ID.
Mail it with tracking
Use a tracked service and keep the receipt. You pay the return postage.
Watch your statement
Refunds usually post in 3 to 5 business days once issued; some banks take longer. If nothing shows, call back with your tracking number.
The address on a sales page can change. The order desk confirms where your parcel should go and can note your claim against your order ID. A parcel with no order ID inside is hard to match to a refund.
Pick the right pack
Which Slim Metrix pack fits the 60-day window?
The 2-bottle pack fits it exactly. One bottle holds 30 capsules, so two bottles last 60 days at 1 capsule a day.
| Pack | 2 Bottles | 3 Bottles | 6 Bottles |
|---|---|---|---|
| Bottles | 2 | 3 | 6 |
| Capsules | 60 | 90 | 180 |
| Days at 1 capsule a day | 60 | 90 | 180 |
| Price per bottle | $79 | $69 | $49 |
| Pack price | $158 | $207 | $294 |
| Shipping | Labeled free shipping; confirm at checkout | Labeled free shipping; confirm at checkout | Labeled free shipping; confirm at checkout |
| Cost per day | about $2.63 | about $2.30 | about $1.63 |
The 3-bottle and 6-bottle packs run past day 60. Unopened bottles still count as containers to mail back if you ask for a refund. The 6-bottle pack has the lowest price per bottle, $49, but it puts the most money at stake on an untried product.
See the full price list on the pricing page.
Read this twice
Does the money-back guarantee mean Slim Metrix will work?
No. A money-back guarantee is a purchase policy. It is not a medical promise, and it says nothing about how much weight anyone will lose.
No trial has tested Slim Metrix itself. The research on its ingredients shows small effects at best, and the berberine in a 276 mg blend cannot reach the doses studies used (LiverTox: berberine).
Set a realistic bar before you start. CDC says people who lose about 1 to 2 pounds a week are more likely to keep it off (CDC: losing weight). A good program aims for 5 to 10% of starting weight within 6 months, built on a reduced-calorie eating plan, more activity and support (NIDDK: choosing a safe weight-loss program).
Weigh in once a week, same day, same time, before breakfast. Measure your waist on day 1, day 30 and day 45. Write down what you ate and how much you moved. On day 45, compare the numbers and decide. Our results timeline explains what is realistic.
Avoid these
What could make a Slim Metrix refund harder to get?
Most refund problems come from timing, missing paperwork or a parcel that cannot be traced. Each one is easy to avoid.
- Throwing the bottles away. The sales page asks for the containers back, even when empty. Keep every bottle until you are sure you are staying with it.
- Calling on day 59. The window is 60 days. Leave time for the call, the packing and the post.
- Losing the order ID. It is in your confirmation email. Search your inbox and spam folder for BuyGoods, the checkout named on the sales page.
- Mailing without tracking. You pay the postage either way, so pay a little more for a tracking number and keep the receipt.
Your health first
Should I stop Slim Metrix before the 60 days are up?
Yes, if something feels wrong. Your health comes before any refund window, and stopping early does not cancel your right to ask for your money back inside the 60 days.
Green tea extract is a rare but well-documented cause of liver injury, usually 1 to 6 months after starting (LiverTox: green tea). Stop and see a doctor if you notice yellow skin or eyes, dark urine or pain in the upper right belly. If you take insulin or other diabetes medicine, watch for lows: a reading below 70 mg/dL counts as low blood sugar (NIDDK: low blood glucose).
Once you have seen a doctor, call the order desk with your order ID and say you have stopped. Read about side effects before you start.
Who does what
Who handles Slim Metrix refunds?
The order desk handles them. This website, run by Slimmetrixdaily, a U.S. stocking partner for Slim Metrix, cannot see orders, issue refunds or receive returns.
The phone on the sales page, +1 (855) 482-1597, is the line for tracking and refunds; the sales page also lists [email protected]. Neither the label graphic nor the sales page names a maker. Every contact route sits on our contact page.
FAQ
Questions about the Slim Metrix guarantee
How long do I have to ask for a Slim Metrix refund?
You have 60 days, according to the sales page (Sales page, quickslimstep.com/frt). Aim to call the order desk by about day 45, so there is time to pack the containers and get a tracked parcel moving before the window closes. Two bottles cover the full 60 days at 1 capsule a day.
Do I need to send back empty Slim Metrix bottles?
Yes. The sales page says you must return the product containers, even if empty, to be eligible for a refund (Sales page, quickslimstep.com/frt). Keep every bottle, opened or not, until you have decided. Include a note with your full name, email and order ID inside the parcel.
Who pays to ship Slim Metrix back?
You do. The sales page says the buyer pays return shipping (Sales page, quickslimstep.com/frt). Pay a little extra for a tracked service and keep the receipt, because a tracking number is the simplest proof that your parcel arrived if a refund is slow to show up.
Does the 60-day clock start when I order or when the parcel arrives?
The sales page does not say. Play it safe and count from your order date, which is printed in your confirmation email. If you want a firm answer for your order, ask the order desk at +1 (855) 482-1597 when you call.
Is the Slim Metrix guarantee really no questions asked?
That is how the sales page describes it, but there are conditions. You must return the product containers, even empty, pay the return postage and stay inside 60 days (Sales page, quickslimstep.com/frt). Calling first and including your order ID keeps the claim simple.
Can I get my money back if Slim Metrix upsets my stomach?
Yes, inside the 60 days the guarantee applies whatever your reason. Stop taking it first and talk to a doctor if the problem is more than mild. Cayenne in the blend can irritate the stomach (MSK About Herbs: cayenne). Then call the order desk with your order ID.
Who wrote this
Written and reviewed by
Plain-language pages built from the brand's label graphic, the sales page and linked medical sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner for Slim Metrix, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Slim Metrix
Refund policy
Who to call, what to mail, where it goes and how long the money takes, written as a clear policy.
Read more
Contact
Order desk, website email, office and returns: which one to use, and what to have ready.
Read morePricing
The three Slim Metrix packs, the cost per day at 1 capsule a day, shipping and what a refund returns.
Read moreU.S. stocking partner for Slim Metrix
Ready to try Slim Metrix?
Pick a pack. The 2-bottle pack covers the full 60-day money-back window at 1 capsule a day. Pair it with eating and activity changes, and keep taking any medicine your doctor prescribed.
- Secure BuyGoods checkout
- 60-day money-back window
- Tracking in the order email
