Shipping
Slim Metrix Shipping and Delivery
The sales page labels all three Slim Metrix packs free shipping, but its banner says free shipping applies to 6-bottle bundles, so confirm the charge at checkout. We do not print delivery times; ask the order desk at +1 (855) 482-1597. For tracking, keep your order email or use the BuyGoods order lookup. Return postage is paid by the buyer.
Written by the Slim Metrix editorial teamUpdated
Shipping cost
Does Slim Metrix ship free?
The 6-bottle pack does, and the other two may. The sales page labels all three packs "Free Shipping", while its banner says free shipping is for 6-bottle bundles (Sales page, quickslimstep.com/frt).
The two statements do not agree, and we cannot tell which one the checkout follows. Before you pay, read the order summary line by line. If it adds a shipping charge to a 2- or 3-bottle pack, you can switch packs or call +1 (855) 482-1597 to ask. The table shows the listed prices with shipping as the sales page labels it.
| Pack | 2 Bottles | 3 Bottles | 6 Bottles |
|---|---|---|---|
| Bottles | 2 | 3 | 6 |
| Capsules | 60 | 90 | 180 |
| Days at 1 capsule a day | 60 | 90 | 180 |
| Price per bottle | $79 | $69 | $49 |
| Pack price | $158 | $207 | $294 |
| Shipping | Labeled free shipping; confirm at checkout | Labeled free shipping; confirm at checkout | Labeled free shipping; confirm at checkout |
| Cost per day | about $2.63 | about $2.30 | about $1.63 |
Delivery time
How long does Slim Metrix take to arrive?
We do not publish a delivery time, because we cannot check one. Ask the order desk for an estimate when you order.
We also leave out any delivery promise the ads may make. Timing depends on the warehouse, the carrier and your address, and none of those is under our control. If you are about to travel, call +1 (855) 482-1597 before you order and ask where your package will go and when.
One timing question matters more than the rest: when your 60-day refund window starts. Ask the desk whether it counts from the order date or the delivery date, and note the answer.
Tracking
How do I track my Slim Metrix order?
Start with your order confirmation email, then use the BuyGoods order lookup at lookup.buygoods.com. If neither helps, call the order desk with your order ID.
- Save the confirmation email the day you order. It holds your order ID.
- No tracking number in your inbox after a few days? Ask the desk for one.
- Write down your order date so you can count your 60 days.
- Check your spam folder if nothing arrives.
- Our website email, [email protected], cannot see orders, so it cannot track a package.
Something went wrong
What if my Slim Metrix package is late, damaged or missing?
Call the order desk at +1 (855) 482-1597 with your order ID. That is the order line printed on the sales page. No hours are listed, so try again later if you cannot get through.
Gather the details
Order ID, the email you used, your shipping address and the tracking number if you have one.
Photograph any damage
Take pictures of the box, the bottles and any broken seal before you throw anything away.
Do not take capsules from a broken seal
If a bottle arrives open, set it aside and ask the desk what to do with it.
Write down the call
Note the date, the time and what the desk agreed to do.
You can also email the sales team at [email protected], the address printed on the sales page.
Return postage
Who pays to ship a Slim Metrix return?
You do. The sales page says the buyer pays return shipping, and it asks you to send back the product containers, even if empty, to qualify for a refund (Sales page, quickslimstep.com/frt).
Call +1 (855) 482-1597 first and use the return address the desk confirms; the sales page lists Aurora, CO. Ship with a tracked service so you can prove the box arrived. Inside, include your full name, email and order ID. Refunds usually post in 3 to 5 business days once issued, depending on your bank. Full details are on the refund policy page.
Hold on to your postage receipt and tracking number until the refund shows on your statement.
Your 60 days
How long do I have to send Slim Metrix back?
Sixty days, per the sales page. Allow time for the call and the mail, and decide by about day 45.
- Day 1
Order and keep the email
Your order ID is the key to every refund call. Save the confirmation email and the tracking number.
- Day 30
Check in honestly
Weigh in, measure your waist and compare with day 1. The first bottle runs out about now.
- Day 45
Decide
Not for you? Call the order desk now, while there is time to mail the containers back.
- Day 60
Window closes
Call +1 (855) 482-1597 before day 60. Return the containers, even empty, to the address the desk confirms.
The sales page shows a 60-day money-back guarantee, “no questions asked”, and asks for the product containers back, even if empty; the buyer pays return shipping (Sales page, quickslimstep.com/frt). It lists the return address as Aurora, CO; confirm it by phone before you mail anything.
When it arrives
What should I check when my Slim Metrix order arrives?
Count the bottles, check every seal and make sure each label matches the Supplement Facts. Then store the bottles somewhere cool and dry.
Each bottle should hold 30 purple capsules (Slim Metrix label graphic). Find the lot number and best-before date on your own bottle, since the brand's graphic shows neither. The label graphic gives no storage line, so keep the bottles closed, cool, dry and out of reach of children. If a bottle is missing or the count looks wrong, call the desk before you open the rest, and keep the box. See how to check your batch or compare against the typed label.
FAQ
Slim Metrix shipping questions
Does the 2-bottle Slim Metrix pack ship free?
The sales page labels it free shipping, but the same page's banner says free shipping applies to 6-bottle bundles. We cannot tell which rule the checkout uses. Check the order summary before you pay; it shows any shipping charge on the 2-bottle pack, which is listed at $158.
Can Slim Metrix be shipped outside the United States?
We cannot confirm that. This site is written for U.S. buyers, and we have no shipping details for other countries. Call +1 (855) 482-1597 before you order from abroad and ask whether your address is covered, what it costs and how returns would work.
Can I change my Slim Metrix shipping address after ordering?
Call the order desk at +1 (855) 482-1597 as soon as you can, with your order ID. The desk handles changes to orders already placed. Once a package has left the warehouse, a change may not be possible, so check the address on the order summary before you pay.
Why does BuyGoods show up on my Slim Metrix order?
Because BuyGoods runs the checkout for the Slim Metrix sales page. Its name may appear on your order email and order lookup. For tracking, changes or refunds, use the BuyGoods lookup or the order desk at +1 (855) 482-1597, not this website's inbox.
How should I store Slim Metrix capsules?
The label graphic gives no storage line. A sensible default is to keep the bottle tightly closed, in a cool, dry place and out of reach of children. Check your own bottle for storage directions and a best-before date, and follow those if they are printed.
Do I have to pay shipping to return Slim Metrix?
Yes. The sales page says the buyer pays return shipping. Call +1 (855) 482-1597 first, use the return address the desk confirms (the sales page lists Aurora, CO), ship with tracking, and include your full name, email and order ID with the containers.
Who wrote this
Written and reviewed by
Plain-language pages built from the brand's label graphic, the sales page and linked medical sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner for Slim Metrix, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Slim Metrix
Pricing
The three Slim Metrix packs, the cost per day at 1 capsule a day, shipping and what a refund returns.
Read more
Where to buy
Where Slim Metrix is sold through our links, what we cannot confirm about Amazon or stores, and how to order safely.
Read moreGuarantee
The 60-day window in plain words: what to keep, who to call, what to mail back and when to decide.
Read moreU.S. stocking partner for Slim Metrix
Ready to try Slim Metrix?
Pick a pack. The 2-bottle pack covers the full 60-day money-back window at 1 capsule a day. Pair it with eating and activity changes, and keep taking any medicine your doctor prescribed.
- Secure BuyGoods checkout
- 60-day money-back window
- Tracking in the order email
